Cancellation Policies
PRIVATE SESSIONS:
Cancelations or reschedules up to 72h prior to the session - No charge.
Cancelations between 72h to 24h - 20% of the session price fee.
Cancelation 24h to 3h prior to the session - 40% of the session price fee.
Cancelations in less than 3h or No show - Full amount fee, no refund or reschedule.
WORKSHOPS AND SHORT EVENTS & RETREATS:
For workshops and events that are less than 1-day long, you can transfer your ticket to someone else but the ticket is Non-refundable.
2-7 DAYS RETREATS & TRAININGS:
Deposits (Secure your spot tickets):
Deposits are non-refundable. The full amount must be paid one month prior to the event.
Full-price ticket:
Cancelations up to 2 months prior to the event will be refunded 70% of the amount paid. Cancelations between 2 months and 1 month prior to the event will be refunded 50% of the amount paid. Cancelations later than 1 month prior to the event will not be refunded.
Event cancellation made by us:
In case the cancellation needs to be made by us because of natural or political issues you are entitled to get a full refund (100% of your ticket money back).
We do not take responsibility for other costs involved (including other hotels, transportation, and/or flight refunds).
All retreats and trainings tickets have a 72hr cool-off period.
Any request of cancellation within 72hr will be honored with a full refund minus 5% of transaction costs.
If you have any questions please don't hesitate to get in touch.